Delivery Information

Where do we deliver baits to?

  • United Kingdom Mainland (excluding Scottish Highlands and UK Islands)
  • Northern Ireland, Scottish Highlands & UK Islands
  • European Union (Ireland, France, Belgium, Germany, Luxembourg, Netherlands)

Who will deliver your baits?

Your order will be sent by DPD Local.

How long will my baits be?

We aim to deliver all orders within 2 days.

For frozen baits all customers will be advised by phone of exact delivery date to ensure there is somebody on the premises to accept delivery.

For items sent via DPD Local you can leave your mobile number as your main number of contact and Interlink will send you a text message on the morning of your delivery informing you of your delivery time slot.

For orders to the European Union we use a 2 day courier service.

How much does it cost?

United Kingdom Mainland

ORDERS OVER £60 ARE SENT CARRIAGE FREE 

(excludes Scottish Highlands and UK Islands)

£7.00 per order, free for orders over £60.

Scottish Highlands

£15.00 per order.

Northern Ireland and UK Islands

£20.00 per order.

European Union

Includes Ireland, France, Belgium, Germany, Luxembourg and Netherlands

£20.00 per order.

PLEASE NOTE: At present we do not ship Frozen Fish Baits to Northern Ireland, Scottish Highlands, UK Islands or the European Union.

How will I know when my order has been dispatched?

Once your order has been packed and is ready to be shipped you will receive an “Order Completed” email. This is your notification that your order has been processed and has been packed ready for collection on the same day.

How can I check the status of my order?

You can check the status of any order by logging into your account.

What if there is a problem with delivery?

As with all mail order companies Baits Direct is reliant upon third party delivery services. Whilst we endeavour to send your order to you as quick as possible, we are at the mercy of each delivery company to deliver your package to you in the time specified. We cannot be held responsible for a package that has arrived late due to error by the courier company used. If your parcel does not arrive when you expect it to then please don’t hesitate to get in touch with us using the Contact Us page.